Salesforce Business Intelligence Specialist

1 week ago


Tacloban City, Eastern Visayas, Philippines Cerena Solutions Full time
Cerena Solutions CRM Data Analyst Job Description

We are seeking a highly skilled Salesforce CRM Analyst to join our team at Cerena Solutions.

This role is ideal for an analytical professional with expertise in SQL, SOQL, Tableau, and Python who can extract insights from large datasets and present them effectively to stakeholders.

  • Analyzing and Interpreting Salesforce Data: The successful candidate will analyze and interpret Salesforce CRM data to identify trends and business opportunities.
  • Developing Reports and Dashboards: They will develop and maintain reports and dashboards using Salesforce CRM Analytics (CRMA) and Tableau to provide actionable insights to the business teams.
  • Data Extraction and Analysis: Using SQL and SOQL queries, the analyst will extract and analyze data from various sources to provide valuable information to the organization.
  • Data Automation and Predictive Analytics: Proficiency in Python will be essential for automating tasks, processing data, and applying predictive analytics techniques to drive business growth.
Key Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 1-3 years of experience as a Salesforce CRM Analyst or similar role.
  • Strong knowledge of SQL and SOQL for querying and manipulating data.
  • Hands-on experience with Tableau for data visualization and reporting.
  • Proficiency in Python for data analysis and automation.
  • Familiarity with Salesforce CRM Analytics (CRMA).


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