Customer Service Representative

12 hours ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

Job Requirements:

We are seeking a highly skilled Customer Service Representative to join our team at Gratitude Philippines. This role is based in Pasig City and requires excellent communication skills, a minimum of 2 years college education, and at least 1 year of BPO customer service experience.

Key Responsibilities:

  • Must have at least 1 year of BPO customer service experience and 1 year in any of the following line of businesses: disputes, fraud, or claims.
  • Experience in E-Commerce or marketplace platforms is a plus.
  • Experience in Quality Control/Assurance is preferred but not required.
  • Will be required to work in rotating shifts.

Working Environment:

The successful candidate will be based in Ortigas Center, Pasig City, and will be required to work in a fast-paced environment.



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