Technical Customer Service Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomer Full time $30,000 - $60,000

Unlock your career in technical customer service with our Client Application Support specialist role.

Job Overview

We are seeking a dedicated and detail-oriented professional to serve as the primary point of contact for technical customer inquiries, resolving issues efficiently and effectively.

Key Responsibilities:
  • Resolve complex technical support requests from clients and merchants related to point-of-sale products, including dial-up card swipe terminals.
  • Accurately enter data into databases while addressing customer concerns, meeting quality and productivity standards.
  • Develop in-depth knowledge of point-of-sale products, policies, customer service procedures, and compliance guidelines through ongoing training and online resources.
Essential Qualifications:
  • High school diploma or equivalent
  • No prior relevant experience is required, but candidates with 2+ years of customer-facing roles are preferred.
Benefits of Working with Us:
  • Ongoing training and development opportunities
  • A dynamic work environment with a focus on teamwork and collaboration

Join us in delivering exceptional customer experiences and driving business growth.

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