Unlock New Opportunities as a Technical Integration Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeIntegration Full time ₱30,000 - ₱50,000
Technical Integration Specialist Role

The Technical Integration Specialist plays a vital role in ensuring seamless onboarding for new clients by managing technical integrations, CRM connections, and related workflows. This position serves as a bridge between product, customer success, and client IT/technical teams to guarantee data flows smoothly and customers go live quickly with minimal disruption.

Job Responsibilities:

  • Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, collaborating closely with product and engineering teams.
  • Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements while remaining focused on backend execution.
  • Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.

Requirements:

  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.
  • Experience in a remote work environment with self-reported KPIs.

Benefits:

  • 100% remote work arrangement with no office mandate.
  • PTO credits.
  • 22 official company holidays.
  • Health care.
  • Life insurance.
  • Amazing colleagues.
  • Energetic culture that is positive and celebrates together.
  • Inspiring mission & software product.
  • Ability to grow your career in a fast-growing tech startup.

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