Business Process Change Agent

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeBusinessTransformation Full time ₱4,000,000 - ₱7,500,000

Job Overview

We are seeking a highly skilled and motivated Business Transformation Associate to join our team. The ideal candidate will have a strong understanding of business processes, excellent communication skills, and experience in project coordination, data handling, or process documentation.

Key Responsibilities:

  • Repository Stewardship: Update and organize the process library, ensuring documents are current and easily searchable.
  • Template Compliance: Format SOPs and flowcharts to standard, reducing re-work for approvers.
  • Approval Tracking: Monitor document status, prompting stakeholders to keep cycles moving.
  • Audit Pack Preparation: Assemble evidence packets, enabling swift responses to audit queries.
  • Process KPI Dashboard Maintenance: Refresh metrics in governance dashboards, supporting data-driven oversight.

Change Enablement & Alignment:

  • Training Logistics: Schedule sessions, manage invitations, and capture attendance, maximizing learner participation.
  • Communication Production: Draft newsletters and updates that keep stakeholders informed and engaged.
  • Feedback Capture: Collate survey results and user comments, supplying clear insights to project leads.
  • Action-Item Monitoring: Track follow-ups from change-agent huddles, ensuring commitments stay visible.
  • Knowledge-Base Curation: Publish FAQs and tip sheets, boosting first-call resolution.

Transformation Project Partnership:

  • Data Collection: Gather process-performance data and prepare trend analyses for review meetings.
  • Workshop Support: Organize materials and take notes during Kaizen events, freeing facilitators to focus on content.
  • CI Register Oversight: Update status and due dates, keeping improvement pipelines transparent.
  • Charter Documentation: File completed improvement charters, maintaining an accurate history of initiatives.
  • Best-Practice Sharing: Post bite-sized insights on internal channels, encouraging peer learning.

Continuous Improvement & Capability Building:

  • RAID Log Maintenance: Record risks, actions, issues, and decisions with precision, safeguarding project memory.
  • Status Report Consolidation: Compile weekly updates into concise steering packs, enabling informed governance.
  • Budget Tracking: Monitor purchase orders and actuals, alerting leads to emerging variances.
  • Event Coordination: Arrange logistics for workshops and vendor demos, ensuring sessions run without friction.
  • Version Control Management: Keep project documentation neatly versioned, preserving a single source of truth.

Qualification:

  • 02 years in an internship or entry-level role involving project coordination, data handling, or process documentation.
  • Bachelors degree (completed or final year) in business, engineering, or information field.
  • Certificate in Process Improvement or Project Coordination. (advantage)

Certifications & Licenses:

  • Lean Six Sigma Yellow Belt.
  • BPMN 2.0 Foundation Badge (advantage).
  • Agile Fundamentals (ICAgile/Scrum Foundation (advantage).

Relevant Trainings:

  • Office & Collaboration Tools Masterclass (SharePoint, Teams, Smartsheet).
  • Basic Data Analytics (Excel / Power Query).
  • Business Writing & Stakeholder Communication.

The successful candidate will be able to work effectively in a team environment, prioritize tasks, and meet deadlines. We offer a dynamic and supportive work environment, where you can grow professionally and personally.

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