Document Verification Specialist

18 hours ago

Lipa City, Calabarzon, Philippines beBeeDetailOriented Full time $50,000 - $70,000

We are looking for a detail-focused and process-oriented professional to join our core operations team as a Document Associate.

This role involves reviewing and validating documents submitted by healthcare professionals, ensuring accuracy, completeness, and compliance with guidelines.

Key Responsibilities
  • Review and validate essential onboarding documents, ensuring they meet facility, local, state, and federal standards.
  • Monitor queues for document submissions, backlogs, and expirations, prioritizing tasks in real-time.
  • Manage daily tasks such as document status updates, mapping, and resolving unread submissions, while handling special projects.
  • Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
  • Collaborate with cross-functional teams to resolve document-related inquiries and optimize workflows.
  • Stay informed on evolving documentation standards and product updates to ensure accurate decision-making.
  • Meet targets for document review time, accuracy, and throughput, contributing to individual and team performance goals.
Requirements
  • Prior experience in roles like document verification, credentialing, compliance operations, administrative support, or customer service.
  • Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
  • A keen eye for detail, catching inconsistencies others might miss.
  • Confidence in making timely decisions, even in ambiguous situations.
  • Strong written communication skills, able to simplify complex topics.
  • Highly organized and dependable, with a strong sense of ownership and urgency.
  • Demonstrated success in fast-paced, fully remote work environments.
  • Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms.
  • Ability to work independently while collaborating effectively with other teams.
About the Opportunity
  • This role requires residing in the Asia-Pacific region.
  • A reliable wired internet connection with a minimum 15 Mbps download speed is required.
  • Minimum system specifications: RAM 12 GB (16 GB recommended).
  • A quiet, professional home workspace is necessary.
  • Noise-canceling headset and a stable internet/power backup setup are recommended.

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