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Marketing Communications Specialist

1 week ago

Makati City, National Capital Region, Philippines Best Reliable Resources PH Full time

Job Title: Sales Agent

Job Description

We are seeking a highly skilled Sales Agent to join our team. As a Sales Agent, you will be responsible for handling inbound calls and emails, resolving customer inquiries and requests, and ensuring strong customer satisfaction.

Key Responsibilities

  • Handle inbound calls and emails in a timely and professional manner
  • Resolve customer inquiries and requests promptly and effectively
  • Work closely with internal teams to ensure prompt and accurate order processing and delivery
  • Escalate customer feedback as required
  • Develop and execute a multi-platform communications strategy and plan in line with corporate direction
  • Create and manage marketing materials and collateral in line with brand direction
  • Implement online marketing activities including Social Media, SEO/SEM, demand generation, and leads generation
  • Track the effectiveness of various campaigns and make necessary adjustments
  • Manage communications spend and work with vendors and agencies to create and localize communications and marketing activities
  • Lead the planning and implementation of PR and initiatives related to the brand

Candidate Requirements

  • At least 1 year of experience in Customer Service or Marketing Communications
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changes quickly
  • Strong team player with excellent stakeholder management skills

What We Offer

  • Competitive salary and benefits package