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13 hours ago
The primary objective of this role is to serve one client on a full-time, long-term basis as a dedicated Senior Case Coordinator. You will work 100% remotely and be part of a team that recruits, trains, and staffs remote professionals.
- Ensure tasks and cases progress within deadlines and milestones by monitoring and tracking the firm's legal workflow pipeline.
- Review case statuses weekly to identify overdue tasks, retainer replenishment needs, or delays requiring attention or resource adjustments.
- Communicate with attorneys, paralegals, and support staff to clarify task assignments, address workflow issues, and maintain progress.
- Assist in preparing and maintaining reports to highlight case progress, workflow patterns, and areas needing improvement.
- Conduct routine checks in the case management system to ensure deadlines, time entries, and documentation are accurate and up-to-date.
- Coordinate and facilitate case status meetings with the legal team, ensuring active cases are discussed, next steps identified, and tasks assigned appropriately.
- Provide updates to the administrator on case pipeline status and escalate ongoing challenges requiring higher-level intervention.
- Implement changes or improvements to workflows as directed by leadership, offering feedback and suggestions when appropriate.
- Minimum 3 years of experience in a legal environment (case coordination, paralegal work, or legal operations).
- Strong understanding of legal workflows and case management processes.
- Proficiency with Microsoft Office Suite and case management systems.
- Commitment to maintaining confidentiality and exercising discretion with sensitive information.
- General knowledge of legal terminology and procedures.
- Exceptional organizational skills with attention to detail and accuracy.
- Fully fluent in English.
- Ability to work U.S. business hours (Pacific, Central, or Eastern Time).
- Career-oriented mindset; this position is for serious, long-term candidates.
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