Virtual Assistant Team Lead

15 hours ago

Pasay, National Capital Region, Philippines beBeeSupervisor Full time ₱4,500,000 - ₱7,000,000
Virtual Assistant Team Lead

Elevate the performance of a remote team by guiding them to deliver exceptional client experiences.

About the Role:

As a Virtual Assistant Team Lead, you will be responsible for leading, coaching, and managing a team of remote assistants. Your focus will be on fostering a collaborative, client-centric environment and guiding team members to reach their full potential.

Key Responsibilities:
  • Manage and motivate a team of virtual assistants to ensure high-quality service across various industries.
  • Offer tailored coaching and support to team members based on their experience and industry needs.
  • Leverage your knowledge of various industries to provide guidance on delivering industry-specific solutions.
  • Set measurable performance goals, track progress, and identify areas for improvement.
  • Act as the first point of contact for escalated issues and implement solutions to improve team efficiency.
Requirements:
  • Proven experience in a supervisory role with a strong background in managing and coaching remote teams.
  • Ability to guide and motivate team members, helping them achieve their goals and grow in their roles.
  • Exceptional verbal and written communication skills, capable of delivering clear, constructive feedback.
  • Experience with remote work tools and platforms.
  • Analytical mindset with a proactive approach to addressing challenges and improving team processes.
  • A quiet, professional workspace with minimal distractions.
  • A reliable computer and internet connection.

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