Academic Operations Coordinator

6 days ago

Rizal, Philippines beBeeCustomer Full time ₱4,500,000 - ₱7,500,000
Role Overview

This position plays a crucial role in the success of Tutor Me Education by coordinating instructors, monitoring student progress, and delivering exceptional customer service.

We seek an outstanding Educational Support Specialist to assume this key responsibility. The ideal candidate will possess excellent English communication skills, be adept at working seamlessly in a virtual environment, and maintain our operational standards.

Key Responsibilities
  • Coordinate instructors, track student progress, and provide quality customer service.
  • Support regional operations and deliver superior academic services to students and their families.
  • Manage class schedules, staff sessions, and meet efficiency targets.
  • Monitor student academic progress, ensure program execution is flawless, and manage time effectively in accordance with company requirements.
  • Conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
  • Other responsibilities as required by the business.
Required Skills and Qualifications
  • Excellent time management, planning, and prioritization skills.
  • Ability to organize and manage multiple responsibilities successfully.
  • Professional demeanor and effective communications in virtual environments.
  • Capacity to build engagement and trust in virtual relationships.
  • Works well with others and has high tolerance for ambiguity.
  • Bachelor's Degree required, 2-3 years progressive career growth, experience working in a virtual operations environment.
  • Proficient in Microsoft Office and Google applications.
Preferred Qualifications
  • Bilingual in English and Spanish.

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