Online Reputation Specialist

1 day ago


Pasay, National Capital Region, Philippines beBeeCommunity Full time ₱70,000 - ₱80,000
Job Title

GrowthAssistant is seeking a Reputation and Community Management Assistant to help strengthen and protect clients' online presence.

Key Responsibilities:
  • Monitor key review platforms for new activity.
  • Draft and post timely, professional responses to customer reviews.
  • Assist in implementing outreach campaigns to encourage satisfied clients to leave positive reviews.
  • Track review performance metrics and generate regular reports for management and clients.
Required Skills and Qualifications:
  • Background in community management or customer success roles.
  • Experience in customer service, reputation management, or community building.
  • Experience with AI tools and automation connectors like Zapier, Make, or similar.
  • Ability to design workflows and manage workload independently.
  • Strong written communication with empathy and professionalism.
Benefits:
  • 100% Remote Work
  • Attendance, Anniversary, and Referral Incentives
  • Paid and US Holiday Time Off
  • Health Insurance
  • Yearly Performance Evaluation


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