Seafarer Travel Coordinator
2 days ago
Job Title: Crew Logistics Support Specialist
We're seeking a highly skilled Crew Logistics Support Specialist to join our crew logistics team at Oceanic Catering. In this role, you'll be responsible for coordinating crew travel arrangements and providing exceptional customer service to seafarers.
Responsibilities:
- Coordinate with vessel Masters, fleet cells, mobilisation cells, port agents, travel providers, and customers on crew change logistics arrangements as required.
- Arrange crew logistic support such as flights, hotel, immigration requirements, and other transportation needs for on-signing and off-signing seafarers as per the set crew logistic centre procedure and specific client requirements.
- Maintain accurate records in ShipSure and ticketing platform on ongoing crew change arrangements.
- Communicate effectively with seafarers, customers, and internal teams to ensure smooth crew change processes.
- Identify and implement process improvements to increase efficiency and reduce costs.
About You:
- You have at least 2 years of experience in a crewing company.
- You have excellent communication, organisational, and problem-solving skills.
- You're proficient in technology and able to learn new systems quickly.
- You're self-motivated and able to work independently with minimal supervision.
Requirements:
- Degree in a relevant field such as logistics or business administration.
- Experience in arranging crew change logistics activities for seafarers.
- Excellent analytical and problem-solving skills.
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