Client Experience Lead

1 week ago


Cebu City, Central Visayas, Philippines Ayuda Business Management Inc Full time

At Ayuda Business Management Inc, we are seeking an experienced Senior Client Experience Manager to join our team. As a key member of our management team, you will be responsible for overseeing client relationships and driving business growth.

Key Responsibilities:

  • Oversight of client operations, including strategy development and implementation
  • Management of client experience teams, including training and development
  • Collaboration with clients to identify opportunities for growth and improvement
  • Development and implementation of cost-saving initiatives
  • Mentorship and leadership of the CE team

Requirements:

  • Bachelor's degree in a relevant field
  • Minimum 3-5 years of experience as an Operations Manager
  • Excellent communication and leadership skills
  • Ability to work independently and collaboratively as part of a team
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary of $80,000 - $120,000 per year
  • A comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment

About Us:

Ayuda Business Management Inc is a leading provider of business process outsourcing services. We pride ourselves on our commitment to delivering exceptional client experiences and driving business growth through innovative solutions.



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