Data Platform Resolution Expert
5 days ago
We are seeking an Incident Management Support Specialist to join our team at weSource Management Consultancy Firm. The ideal candidate will have a strong background in incident management and be able to provide excellent customer service.
About the Position- Respond to and resolve customer inquiries and incidents.
- Develop and implement process improvements to enhance incident response and resolution.
- Work closely with cross-functional teams to resolve issues.
- Analyze trends and metrics to identify areas for improvement.
- Provide training and knowledge transfer to junior team members.
Requirements:
- Bachelor's degree in Computer Science, MIS, or related field.
- Minimum 2 years of experience in incident management.
- Proven track record of providing excellent customer service.
- Strong communication and interpersonal skills.
- Ability to work in a dynamic environment with changing priorities.
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Technical Support Manager
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Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full timeData Platform Resolution ExpertWe are looking for an experienced Data Platform Resolution Expert to join our team at weSource Management Consultancy Firm. The ideal candidate will have a strong understanding of data platforms and be able to analyze complex issues to provide effective solutions.About the RoleAnalyze and troubleshoot complex data platform...
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Service Delivery Manager
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