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Automotive Customer Experience Pioneer

2 weeks ago

Makati City, National Capital Region, Philippines beBeeCustomerExperience Full time ₱200,000 - ₱300,000

We are seeking a highly skilled Customer Experience Specialist to join our team.

The ideal candidate will have excellent communication skills, both verbal and written, with absolute clarity, professionalism, and a persuasive tone.

About the Role

This is a foundational role in a brand-new, high-value venture. As a Customer Experience Specialist, you will be instrumental in setting a new standard for customer experience.

  • You will deliver impeccable customer support through various channels (phone, email, chat), setting the tone for a premium experience for customers.
  • You will utilize your excellent communication skills to understand complex customer needs, build trust, and provide sophisticated solutions related to automotive services.
  • You will leverage your sales background to identify opportunities, offer value, and enhance the customer's journey.
Required Skills and Qualifications

We are looking for candidates who possess the following skills and qualifications:

  • Exceptional communication skills, both verbal and written.
  • A proven background in sales or upselling, demonstrating your ability to influence and connect with customers effectively.
  • Familiarity with the automotive industry, vehicle models, or car ownership is a significant plus.
  • Strong problem-solving abilities and a meticulous eye for detail.
Benefits

As a valued member of our team, you will enjoy the following benefits:

  • Day 1 HMO coverage for you and a free dependent, ensuring your health and well-being from the start.
  • Competitive compensation package that truly recognizes your advanced skills and dedication.
  • Comprehensive training and ongoing development specifically tailored to this exclusive initiative.
Others

This is more than just a job; it's an opportunity to forge a path in a new, high-profile automotive program.