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Senior Product Performance Manager

1 week ago

Manila, National Capital Region, Philippines Globe Telecom, Inc. Full time

As a Senior Product Performance Manager, you will play a crucial role in ensuring the success of our products by championing process enhancements and driving process documentation.

You will be responsible for coordinating with cross-functional teams to enable support teams to understand new product launches and marketing promotions, and addressing inquiries. Additionally, you will focus on launch readiness of product/s handled and building ensures it remains compliant with policies and regulations.

Key Responsibilities:

  • Champion Process Enhancements: Identify areas for improvement and develop strategies to enhance processes for scale.

  • Drive Process Documentation: Develop and maintain accurate and up-to-date process documentation to ensure clarity and consistency across teams.

  • Cross-Functional Collaboration: Work closely with sales, commercial enablement, operations, trade assurance, and other teams to ensure business objectives are met.

  • Launch Readiness: Ensure that all necessary steps are taken to ensure the successful launch of new products.

About Us:

We are a leader in mobile financial services focused on accelerating financial inclusion through mobile money, financial services, and technology. Our team is dynamic and highly collaborative, and we value our people with a competitive and flexible compensation and benefits package.

What We Offer:

Opportunity for career growth and development in the #1 FinTech company in the country. A chance to work with a team who want to change the game and make a difference in the lives of Filipinos every day.