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Performance Manager

2 weeks ago

Manila, National Capital Region, Philippines Shopee Full time
About the Role

This is an exciting opportunity for a Performance Manager to join our team. As a Performance Manager, you will be responsible for managing the performance of hub leads and area fleet leads under your assigned region.

You will work closely with the team to monitor KPIs such as productivity, quality, service level, and stakeholder satisfaction. Additionally, you will enforce procedures and regulations across assigned hubs, resolve disputes within and outside the team, and lead team briefings, weekly meetings with staff, and regular meetings on team performance.

The ideal candidate will have strong analytical skills and experience in data analysis, particularly in performance management. They will also have excellent communication and problem-solving skills.

  • Strong analytical skills.
  • Experience in data analysis, particularly in performance management.
  • Excellent communication and problem-solving skills.