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19 hours ago
We are seeking a skilled Property Management Administrator to join our team. As a key member of our property management team, you will be responsible for supporting the day-to-day operations of our real estate property management team based in Australia.
- You will process rental applications, update compliance records, issue notices, and ensure accurate documentation and task completion within the Property Management system.
- You will work closely with Australian Property Managers to help streamline compliance, invoicing, and tenant communications.
This is a remote, full-time role that requires strong administrative skills, attention to detail, and excellent communication skills.
Responsibilities- Reviewing and processing rental applications, particularly during weekly high-volume periods
- Sending out daily rental arrears reports to Property Managers and issuing automated reminder emails to tenants via Property Me
- Using a provided rent increase schedule to prepare and issue Notices of Rent Increases via the VCAT website, forwarding copies to Property Managers
- Uploading Gas and Electrical Compliance reports to tenant files and sending copies to property owners through Property Me
- Preparing Tenant Transfer documentation, including transfer forms, direct debit forms, and condition reports, for submission to Property Managers
- Assigning TAPI invoices to the appropriate Property Manager for processing
- Following up on TAPI job requests by liaising with tenants and trades for scheduling or completion updates
- 1–2 years of administrative support or real estate operations experience (preferred)
- Familiarity with Property Me and TAPI systems is highly desirable
- Basic understanding of Australian rental property procedures and compliance processes
- Excellent English communication skills (written and verbal)
- Strong attention to detail, accuracy, and time management
- Proactive, responsive, and collaborative in a remote work setting
- Ability to handle repetitive tasks while ensuring quality and consistency
- A supportive and dynamic work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
- The opportunity to work with a leading property management company
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