Customer Relations Associate
8 hours ago
We are seeking a highly skilled and customer-focused Customer Care Staff to join our team. This role is ideal for individuals who are passionate about providing exceptional service and support to our customers.
The primary responsibility of this role will be to respond promptly and professionally to incoming customer queries in person, phone or email. You will also perform a range of staff or operational support activities, serving as a liaison with other departments on basic administrative or operational matters.
In addition to these responsibilities, you will maintain, process and update files, records, certificates, and other documents. You will also be responsible for interment scheduling and monitoring of clients' insurance from enrollment up to claims.
Requirements:- A college graduate of any business-related course.
- Excellent organizational and multitasking skills.
- Proficient knowledge in customer service.
- Proficient on Microsoft applications and other computer applications.
- Good interpersonal and communication skills.
- Ability to maintain calm and polite in stressful situations.
- Knowledge on insurance process is an advantage.
- Fresh graduates are also encouraged to apply.
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