Care Team Representative

1 day ago

Davao City, Davao, Philippines beBeePatient Full time $60,000 - $75,000
About the Position

This is a remote, contractor role where you'll play a vital part in supporting patients at the very beginning of their care journey.

About Our Partner

We are hiring on behalf of our U.S.-based healthcare partner for the role of Patient Care Coordinator. This partner guides their community toward an active, independent lifestyle, built on values such as humble confidence, integrity, exceeding expectations, contagious positivity, and extreme ownership.

Key Responsibilities
  • Process new patient referrals and ensure accurate documentation
  • Verify insurance eligibility and maintain referral logs
  • Upload, track, and organize medical documents in the system
  • Coordinate with patients, providers, and internal teams via phone, chat, and email
  • Handle faxes, tasks, and provider requests promptly and with precision
  • Keep patients on schedule by ensuring evaluation appointments are set up correctly
  • Maintain smooth team communication through daily updates
Requirements
  • 2+ years of experience in insurance verification and authorization
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Excellent attention to detail, organization, and time management
  • Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
  • Professional communication skills and the ability to remain calm under pressure
  • Bonus: Prior physical therapy or healthcare experience
What We Offer
  • Competitive compensation package commensurate with experience
  • Opportunities for professional growth and development
  • A dynamic and supportive team environment
  • The chance to make a meaningful impact by helping to build and strengthen families

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