Medical Information Expert

4 days ago

Caloocan City, National Capital Region, Philippines beBeeSpecialist Full time $45,000 - $60,000
Job Title:

Medical Information Specialist - Remote Opportunity

As a Medical Information Specialist, you will be responsible for providing accurate and timely medical information to healthcare professionals, patients, and other external customers. You will be working in a remote environment and will be required to respond to inquiries via telephone, email, website, letter, fax, and scientific meetings.

Responsibilities:
  • Respond to unsolicited consumer, health care professional, and other external customer requests for medical and safety information.
  • Provide labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client policies.
  • Accurately identify, document, and report adverse events, pregnancy reports, special situation events, and product complaints.
  • Ensure tasks are completed within the deadlines documented in the agreed procedures.
  • Formulate and provide accurate responses utilizing approved labeling and company standard responses, published literature, and other data.
  • Log all inquiries handled in an accurate, comprehensive, and timely fashion into systems. Maintain quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into systems.
  • Provide after-hours coverage on a rotated basis subject to business requirements.
Requirements:
  • Life science degree or Nursing degree (RN/BS/BA/MS) or Pharmacy degree.
Employment Details:
  • Full-time employment opportunity.
Job Function:
  • Customer Service.

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