
Medical Information Specialist Role
2 days ago
We are seeking a highly skilled Medical Information Specialist to provide medical information and support to various pharmaceutical clients.
Key Responsibilities:
- Responds to customer requests for medical and safety information via telephone, email, and other channels.
- Provides accurate and timely responses to customer inquiries, using approved labeling and company standard responses.
- Identifies, documents, and reports adverse events, pregnancy reports, special situation events, and product complaints in accordance with regulatory requirements and client policies.
- Ensures tasks are completed within agreed deadlines and maintains quality in all areas of the job.
- Provides after-hours coverage on a rotated basis and adheres to country-specific privacy policies.
- Complies with health and safety policies.
Required Skills and Qualifications:
- Life science degree or Nursing degree (RN/BS/BA/MS) or Pharmacy degree.
Working Conditions:
- Full-time position.
- Customer Service role.
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