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Learning and Development Facilitator

2 weeks ago

Makati City, National Capital Region, Philippines Neksjob Philippines Full time
About Our Company
Neksjob Philippines is a leading provider of training solutions in the Banking, Financial Services, and Insurance (BFSI) sector. We are committed to delivering high-quality training programs that meet the evolving needs of our clients. As a Learning and Development Facilitator, you will play a crucial role in shaping the future of our organization.

Job Summary
We are seeking an experienced trainer to facilitate training programs for employees in BFSI areas. The ideal candidate will have a strong background in BFSI training, exceptional communication and facilitation skills, and a passion for professional development. Key responsibilities include developing and delivering engaging training materials, providing one-on-one coaching, and assessing performance to ensure continuous employee growth and development.

Responsibilities
- Facilitate training programs in BFSI areas, including new hire, progression, and enhancement training.
- Develop and maintain curriculum to support both classroom and alternative training methods.
- Provide feedback and recommendations for the improvement of existing training materials and techniques.
- Create non-classroom communication and training resources, including instructional guides and materials.
- Analyze course materials and learner data to enhance training outcomes.
- Ensure proper preparation and setup of training environments.
- Establish and maintain credibility as an instructor, creating a positive and engaging learning environment.
- Demonstrate effective communication, presentation, and questioning skills throughout training sessions.
- Respond to learner needs for clarification, feedback, and support during training.
- Utilize diverse instructional methods and media to improve the learning experience.
- Evaluate learner performance and adjust instructional delivery as necessary.
- Provide ongoing feedback and coaching to employees to support their growth and development.
- Conduct pre- and post-training surveys to gather insights and improve future training initiatives.
- Collaborate with supervisors to address employee performance gaps and ensure continuous learning.
- Participate in client interactions and offer feedback on curriculum and training improvements.
- Uphold the highest ethical and professional standards in all interactions with employees and stakeholders.
- Perform other duties as assigned by the supervisor or manager.