
Residential Plumbing Technical Auditor
2 days ago
The role of a remote Quality Control Specialist involves managing high-volume residential work orders daily.
Responsibilities include reviewing diagnoses, validating scopes, and ensuring quality control before work progresses. This entails challenging bids, clarifying repairs, and maintaining efficiency.
Key Responsibilities:
- Manage numerous plumbing work orders daily across residential sites.
- Evaluate contractor reports, photos, and videos for accuracy.
- Identify incomplete or inaccurate bids and coordinate with contractors to resolve issues.
- Provide technical guidance and escalate quality concerns appropriately.
- Serve as the final QA checkpoint before work approval, scheduling, or billing.
Requirements:
- 3-5+ years of hands-on residential plumbing experience.
- Master Plumber certification or equivalent.
- Strong diagnostic skills with the ability to assess work via photos, videos, and notes.
- Familiarity with common residential plumbing issues.
- Ability to identify subpar work and guide contractors toward correct scope.
- Clear, confident communication skills for technical discussions.
- Willingness to switch from fieldwork to a fully remote role.
- Quick adaptability to new software platforms.
- Excellent organizational skills managing multiple work orders.
As the technical gatekeeper, you will flag issues, clarify scope, and ensure standards are met. With strong diagnostic skills and a deep understanding of residential plumbing, you will be able to effectively manage and review numerous work orders daily.
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