
Residential Plumbing Quality Assurance Manager
1 day ago
Elevate your career with a challenging and rewarding role as a residential plumbing quality assurance manager.
This is an exceptional opportunity to leverage your expertise in managing high volumes of residential work orders, overseeing licensed plumbers in the field, and ensuring quality control before work progresses.
As a remote quality assurance specialist, you will be responsible for reviewing diagnoses, validating scopes, and identifying incomplete or inaccurate bids. Your technical expertise will guide contractors toward correct scope, and you will ensure all documentation and data entries are accurate and complete.
The ideal candidate is a licensed or journeyman-level plumber with 3-5+ years of hands-on residential plumbing experience and strong diagnostic skills. They should have excellent organizational skills, fluent English language skills, and a willingness to adapt to new software platforms.
Key Responsibilities:
- Manage and review numerous plumbing work orders daily across residential sites.
- Evaluate contractor reports, photos, and videos for accuracy.
- Identify incomplete or inaccurate bids and coordinate with contractors to resolve issues.
- Provide technical guidance and escalate quality concerns appropriately.
- Ensure all documentation and data entries are accurate and complete.
Benefits:
- $800–$1500/month based on experience.
- Annual bonus up to $1,500, including a $500 bonus at 90 days.
- 13th-month pay.
- HMO coverage for employees and dependents.
- 16 days of PTO annually.
- Budget for ongoing education.
- Master Plumber certification or equivalent.
- Strong communication skills for technical discussions.
- Ability to identify subpar work and guide contractors toward correct scope.
- Quick adaptability to new software platforms.
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