Customer Service Representative

4 days ago


Manila, National Capital Region, Philippines beBee Careers Full time ₱30,000 - ₱45,000

The ideal candidate will have a strong background in customer service, preferably with experience in a financial institution dealing with high net worth clients. The role requires excellent communication skills, attention to detail and organization, as well as the ability to work effectively in a team.

Key Responsibilities
  • Provide exceptional customer service at the Front Desk of the lounge, ensuring that clients are warmly assisted and directed to their Relationship Manager or designated back-up.
  • Handle room reservations for Center/Client meetings, custodize Hold Mail and distribute it to customers who walk in to collect their mail.
  • Assist with compliance, user testing and marketing events, as well as general housekeeping and data consolidation.
Requirements
  • Bachelor's degree graduate in Business Administration, Marketing, Finance, Banking or related fields.
  • 1-3 years experience in customer service, banking or sales.
  • Prior experience in a financial institution is highly preferred.
  • Excellent customer service orientation, attention to detail and organization skills.


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