IT Support Professional
1 month ago
Hunter's Hub, Inc. is a leading provider of innovative solutions in the field of IT support.
Job SummaryWe are seeking an experienced IT Support Professional to join our team as a Help Desk Engineer.
Estimated Salary$65,000 - $80,000 per year
Job DescriptionThe successful candidate will be responsible for providing technical assistance and support to our clients via phone, email, and remote access. Key responsibilities include:
Technical Support- Providing timely and effective technical support to clients
- Resolving hardware and software issues
- Assisting with troubleshooting and problem-solving
- Collaborating with other team members to ensure seamless service delivery
- Communicating effectively with clients and internal stakeholders
To be considered for this role, applicants must have:
Qualifications- Experience with Microsoft Azure, Active Directory, and Microsoft 365
- Knowledge of PC Operating Systems (Windows 98/XP/2000/7) and Windows Server Operating Systems (Windows 2000/2003/Standard Edition)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Willingness to learn and adapt to new technologies and processes
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