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Technical Implementation Specialist
2 weeks ago
We are seeking a skilled Technical Implementation Specialist to join our team at Yempo Inc. in Manila.
This is an exciting opportunity for a Monday.com technical specialist to work with our Australia-based client who helps businesses sell smarter, work better, and grow faster.
As a technical implementation specialist, you will be responsible for working with customers to solve complex issues through defining their unique setup with Monday.com.
- You will run discovery sessions and workshops to define current and future states.
- Plan and design customers' onboarding solutions, API integrations, reporting programs, custom scripting, user management, write user guides, presentations, and more.
- Design and execute complex data migrations from legacy systems to Monday products.
- Create more complex solutions that utilize developer tools, such as the Monday APIs and apps framework.
- Supplement complex workflows using low-code tools like Zapier, Make.com, Workato, Make, Mulesoft, etc.
The ideal candidate will have 4-5+ years of experience in B2B SaaS as a technical customer success / implementation manager / technical project management / technical account management / technological consulting, specifically within onboarding and implementation of software.
They will also have hands-on experience with Monday.com and strong project management skills to keep projects on track and manage unique flows.
A very proficient English speaker, they will be able to clearly articulate technical topics to a non-technical audience and establish credibility with executives.
