Pure Chat Customer Service Specialist

1 week ago

Valenzuela, Philippines beBeeCustomer Full time
Pure Chat Representative Job Opportunity

Are you looking for a challenging role that involves written communication and problem-solving? Look no further As a Pure Chat Representative, you will be responsible for managing non-voice account tasks, providing accurate information to customers, and resolving inquiries through email and chat support.

Key Responsibilities:
  • Manage non-voice account tasks including data entry, email correspondence, and chat support.
  • Provide accurate information and resolve customer inquiries through written communication.
  • Process service requests, updates, and follow-ups efficiently.
  • Ensure high-quality and timely responses to customer queries and issues.
  • Maintain detailed records of interactions and transactions.
Required Skills and Qualifications:
  • College graduate of any course
  • No prior non-voice experience necessary-we provide comprehensive training
  • Strong written communication and organizational skills
  • Attention to detail and effective problem-solving abilities
  • Familiarity with non-voice support tools and systems is a plus but not required
  • Typing speed of at least 40 WPM
Benefits:

This is an excellent opportunity to work in a dynamic environment and develop your skills as a Pure Chat Representative. You will have the chance to work independently and as part of a team, and contribute to the success of our organization.

Why Work With Us:

We offer a competitive compensation package, opportunities for career growth and development, and a collaborative and supportive work environment.

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