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Customer Service Representative

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San Fernando, Central Luzon, Philippines beBeeServiceAmbassador Full time ₱25,000 - ₱50,000
About the Role
We are seeking a customer-focused Service Ambassador to join our team. In this role, you will be responsible for delivering exceptional service experiences to our clients through inbound and outbound calls.

This is an exciting opportunity to work with a dynamic organization that values its employees and customers alike.

To succeed in this role, you must be a natural problem solver who thrives on delivering results-oriented solutions. You should have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Our ideal candidate is someone who is eager to learn, takes initiative, and is passionate about providing outstanding customer experiences.

Key Responsibilities
  • Provide exceptional service to clients through inbound and outbound calls.
  • Analyze client issues and develop effective solutions.
  • Maintain accurate records of client interactions and transactions.
  • Collaborate with internal teams to resolve complex client issues.
Requirements
  • Bachelor's degree or equivalent experience required.
  • Minimum 2 years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with CRM software and other productivity tools.
Benefits

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

In addition, we provide ongoing training and development opportunities to help you grow your career.

We value diversity and inclusion in the workplace and welcome applications from qualified candidates from diverse backgrounds.

Physical Requirements

This role requires regular sitting and computer use. The successful candidate must be able to lift up to 25 pounds occasionally.

Diversity and Equality

We are committed to creating an inclusive workplace culture that values diversity and promotes equality. We welcome applications from qualified candidates from diverse backgrounds.