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Sales Operations Manager

2 weeks ago

Paranaque City, Calabarzon, Philippines Unity Communications Full time

The role of a Sales Support Manager at Unity Communications is to ensure seamless coordination and monitoring of sales activities between agents, vendors, and customers. This involves effective communication, training, and problem-solving skills.

Key Responsibilities
  • Quote Management: Ensure timely completion of tasks, email communication, and pipeline management for quotes submitted by sales agents.
  • Product Knowledge: Develop and maintain an active working knowledge base for supplier processes, products, and contacts to provide accurate information to customers and internal teams.
  • Cross-Functional Collaboration: Work closely with the Operations Department to facilitate efficient transitions between signature, submission, order entry, and acceptance.
Additional Responsibilities
  • Quote Response and Supplier Options: Establish quote responses and supplier options to meet customer needs.
  • Risk Identification: Identify risks, issues, and gaps that could affect quotes and provide recommendations for mitigation.
  • Meetings and Communication: Plan agendas for and facilitate required meetings, develop communications, summary reports, and statuses for various audiences.

This role requires strong analytical and problem-solving skills, attention to detail, and excellent communication and interpersonal skills. If you are passionate about learning and teaching, and have a genuine interest in understanding business solutions, this could be an exciting opportunity for you.