Dunning and Collection Expert
6 days ago
About J-K Network Services
">We are a well-established IT company in the Philippines, providing cutting-edge technology solutions to businesses across the nation. With a rich history spanning over a century, we have built a strong reputation for delivering exceptional services and building lasting relationships with our clients.
">Job Summary:
">This role involves managing customer interactions, resolving billing issues, and collecting overdue invoices. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a strong commitment to achieving results.
">Key Responsibilities:
">- ">
- Manage customer inquiries and concerns via phone and email">
- Collect overdue invoices through various communication channels">
- Collaborate with internal teams to resolve billing discrepancies">
- Prepare and submit weekly reports">
Qualifications:
">- ">
- Bachelor's degree in relevant field">
- At least 2 years of experience in AR collections">
- Training or certification in relevant field">
- Ability to work evening shifts">
- Strong communication and interpersonal skills">
Why Join Us:
">We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package, including government-mandated benefits, a 13th-month bonus, health insurance, sick leave credits, and vacation time off.
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