Dunning and Collection Expert

6 days ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time

About J-K Network Services

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We are a well-established IT company in the Philippines, providing cutting-edge technology solutions to businesses across the nation. With a rich history spanning over a century, we have built a strong reputation for delivering exceptional services and building lasting relationships with our clients.

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Job Summary:

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This role involves managing customer interactions, resolving billing issues, and collecting overdue invoices. The ideal candidate will possess excellent communication skills, be able to work independently, and demonstrate a strong commitment to achieving results.

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Key Responsibilities:

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  • Manage customer inquiries and concerns via phone and email">
  • Collect overdue invoices through various communication channels">
  • Collaborate with internal teams to resolve billing discrepancies">
  • Prepare and submit weekly reports">
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Qualifications:

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  • Bachelor's degree in relevant field">
  • At least 2 years of experience in AR collections">
  • Training or certification in relevant field">
  • Ability to work evening shifts">
  • Strong communication and interpersonal skills">
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Why Join Us:

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We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package, including government-mandated benefits, a 13th-month bonus, health insurance, sick leave credits, and vacation time off.



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