
Senior Technical Business Analyst
2 weeks ago
Job Role
OverviewThe Business Analyst - Quality Assurance is a technical professional responsible for delivering quality solutions in a timely and efficient manner to clients worldwide.
Key Responsibilities- Provide expertise in clients' business operations and industry knowledge.
- Responsible for analyzing and defining business and system requirements, recommending solutions to improve clients' business outcomes.
- Communicate business requirements and recommend solutions clearly to the Project Manager or Development Team.
- Participate in solution development and ensure that deliverables satisfy business requirements.
- Create technical documentation and functional user guides.
- Develop comprehensive test plans for system implementations.
- Perform unit and comprehensive testing with system developers for overall quality assurance of functional and technical quality of deliverables.
- Train users on the system and provide ongoing technical support.
- Identify and raise risks and issues related to business needs and team capabilities.
- Support management and business development teams in assessing new clients' business needs to capture new opportunities.
- Provide inputs to project management for schedule planning.
- Assist Project Manager in determining work effort and scheduling.
- Track project status and communicate status to project managers or lead consultants or to clients as appropriate.
- Establish effective communication with clients and project teams.
- Attend team or client meetings to present project specifications or report project status.
- Develop strong client relationships from middle to senior management levels.
- Ensure clients' business expectations are aligned with commitments.
- Assist project managers or lead consultants in determining and monitoring project direction, scope, work plans, and budgets.
- Assist in determining requirements for estimating new project budgets.
- Bachelor's degree in computer science, Engineering, Management Information Systems, or related areas.
- At least five years of relevant work experience.
- Experience or training in web-based applications and tools.
- Test plan creation, testing procedures, and test plan execution experience preferred.
- Experience in Financials, Human Resources, or Benefits domain areas preferred but not required.
- Strong verbal and written communication skills in English.
- Experience working with US and/or UK colleagues preferred.
- Ability to work on multiple projects simultaneously.
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