Customer Engagement Expert

2 days ago


Calamba, Calabarzon, Philippines beBeeCustomerExperience Full time ₱250,000 - ₱350,000

Job SummaryWe are seeking a highly skilled and dedicated Customer Engagement Expert to provide exceptional customer experiences. The successful candidate will support customers through various channels, offer personalized product recommendations, and manage orders efficiently.

Key Responsibilities
  • Support Customers: Respond to customer inquiries via phone, email, live chat, and SMS in a timely and professional manner.
  • Product Guidance: Provide expert advice on products and address shopping-related concerns to ensure customer satisfaction.
  • Order Management: Track and manage orders from start to finish, ensuring accurate updates and resolutions.
  • Drive Sales: Identify upsell and cross-sell opportunities to increase revenue and enhance the customer experience.
Requirements
  • 1+ year of experience in customer service, sales, or e-commerce.
  • Strong communication and problem-solving skills.
  • Familiarity with platforms like Shopify and CRM tools.
  • Sales-oriented mindset with a talent for suggesting relevant products.
Benefits
  • Commissions and annual increases.
  • Paid time off and benefits package.
  • Performance and recognition incentives.
  • Opportunities for growth within a dynamic and supportive team.


BCS



  • Calamba, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $65,000

    Job SummaryWe are seeking a highly skilled and passionate Customer Service Expert to excel in our team.This is an exceptional opportunity for someone who is enthusiastic about the tech industry and wants to grow professionally in a dynamic environment.You will have the chance to develop new skills, achieve challenging objectives, and work with cutting-edge...


  • Calamba, Calabarzon, Philippines beBeeCommunication Full time $120,000 - $150,000

    About the RoleWe are seeking a Customer Interaction Expert to join our team. As a key member of our customer-facing staff, you will be responsible for providing exceptional support and solutions to customers through various communication channels.Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional...


  • Calamba, Calabarzon, Philippines beBeeCommunity Full time $78,950 - $113,218

    Community Engagement SpecialistWe are seeking an experienced Community Engagement Specialist to join our team in a remote location. This role is ideal for someone who is passionate about building and maintaining strong relationships with community members, stakeholders, and cross-functional teams.This position offers the opportunity to leverage your...


  • Calamba, Calabarzon, Philippines beBeeOnboarding Full time ₱4,394,000 - ₱5,795,000

    Customer Onboarding ExpertWe are seeking a skilled Customer Onboarding Specialist to play a key role in the first stages of our customers' journey.This individual will be responsible for ensuring a seamless transition of new clients onto our platform, setting them up for success from day one.About the RoleThis position requires a deep understanding of...


  • Calamba, Calabarzon, Philippines beBeeSolutions Full time $90,000 - $120,000

    Job Opportunity: Solutions ExpertTurnitin is revolutionising the experience of writing to learn. Our formative feedback and originality checking services promote critical thinking, ensure academic integrity and help students improve their writing. We provide instructors with the tools to engage students in the writing process, provide personalised feedback,...


  • Calamba, Calabarzon, Philippines beBeeCustomization Full time ₱7,200 - ₱7,800

    ODDO Program Customization and Integration ExpertThe ideal candidate for this role will have a deep understanding of ODOO customization and integration principles.Key Responsibilities:Develop and implement customized modules, workflows, and reports within ODOO to meet specific business needs.Collaborate with stakeholders to gather and analyze requirements,...


  • Calamba, Calabarzon, Philippines beBeeSupport Full time ₱3,000,000 - ₱5,000,000

    Customer Support RoleThis position involves providing exceptional support to customers through live chat and tickets, ensuring their experience exceeds expectations.As a key member of our support team, you will simplify complex technical issues into actionable steps that customers can follow, regardless of their expertise level.You will work closely with...


  • Calamba, Calabarzon, Philippines beBeeFintech Full time ₱2,800,000 - ₱4,200,000

    The role of a Customer Service Specialist is to provide exceptional support to clients, ensuring their businesses thrive by addressing pain points and recommending tailored solutions.As a trusted advisor, you will establish key relationships and become a payments expert, working closely with Sales to elevate user satisfaction.You will also collaborate with...


  • Calamba, Calabarzon, Philippines beBeeStrategist Full time ₱4,000,000 - ₱6,000,000

    Job Title: Child Sponsorship Engagement CoordinatorThis role involves supporting the engagement of child sponsors by communicating with sponsor engagement teams, collaborating with internal production teams, and establishing knowledge management standards.The successful candidate will contribute to shaping the sponsor experience through clear and impactful...


  • Calamba, Calabarzon, Philippines beBeeDevelopment Full time ₱2,800,000 - ₱4,200,000

    Job Title: Talent Development ExpertDescriptionWe are seeking a highly skilled and experienced Talent Development Expert to lead our new hire training programs. As a key member of our team, you will drive operational excellence through continuous learning and development.Your primary responsibility will be to conduct upskilling sessions for Specialists and...