Real-Time Performance Optimization Specialist
16 hours ago
We are seeking a skilled Real-Time Analyst to join our team. As a key member of our workforce management group, you will be responsible for monitoring service level performance and ensuring that our operations meet the highest standards.
Responsibilities:- Monitor and analyze real-time data to identify areas for improvement
- Develop and implement strategies to optimize service levels and improve productivity
- Work closely with our operational management team to ensure seamless communication and execution
- Prepare and submit end-of-day performance analysis reports
- Bachelor's degree in Mathematics, Engineering, Computer Science or Accounting
- At least 1 year of experience as a Real-Time Analyst
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Experience with MS Office applications
- Knowledge of robotic automation and AI-ML enhanced products
- Team player with a detail-oriented approach
- A dynamic and collaborative work environment
- Ongoing training and professional development opportunities
- A competitive salary and benefits package
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Supervisor - Real Time Analyst
4 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is seeking an attentive and goal-oriented person to join us as an Associate Manager – Workforce Analytics (RTA).We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job...
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Lead- Real Time Analyst
1 day ago
Angeles City, Central Luzon, Philippines Sutherland Full timeOverviewSutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible - instantaneous,...
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Digital Marketing Specialist
7 hours ago
Angeles City, Central Luzon, Philippines Performance Property Full timeOverviewWe\'re looking for a Digital Advertising Specialist to join our marketing team and help us drive growth through effective online campaigns. The ideal candidate is a hands-on, data-driven professional with a proven track record of creating, managing, and optimizing paid ad campaigns across multiple platforms.ResponsibilitiesDevelop, launch, and manage...
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Real Time Analyst
3 weeks ago
Tarlac City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is seeking an attentive and goal-oriented person to join us as a Lead RTA. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Sutherland is seeking an attentive...
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Real Time Analyst
3 days ago
Palayan City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...
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Lead - Real Time Analyst (Palayan)
4 weeks ago
Palayan City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Responsibilities:Support...
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Lead - Real Time Analyst (Palayan)
2 days ago
Palayan City, Central Luzon, Philippines Sutherland Global Full timeCompany Description: Sutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description: Responsibilities: ...
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Lead - Real Time Analyst (Palayan)
4 weeks ago
Palayan City, Central Luzon, Philippines Sutherland Full timeCompany DescriptionSutherland is seeking an attentive and goal-oriented person to join us as a Real Time Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionResponsibilities:Support...
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Real-Time Analyst Leader
21 hours ago
Tarlac City, Central Luzon, Philippines beBeeAnalyst Full time ₱20,000 - ₱35,000Job OpportunityWe are seeking a detail-oriented and goal-driven professional to fill the role of Real Time Analyst Lead.This position requires someone with strong analytical skills and attention to detail to monitor queues in real-time and identify potential risks to meeting contractual Key Performance Indicators (KPIs).The successful candidate will have...
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Lead- Real Time Analyst
1 day ago
Tarlac City, Central Luzon, Philippines Sutherland Global Full timeCompany Description:Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For over 30 years, we have been entrusted with caring for our clients' customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...
