Client Communication Specialist

2 weeks ago


Baguio City, Cordillera, Philippines Neksjob Full time

About Neksjob

Neksjob is seeking a detail-oriented and customer-focused Client Communication Specialist to join our team.

Job Summary

The Client Communication Specialist will be responsible for facilitating communication between customers and internal support teams to drive timely resolutions. This role requires excellent listening and comprehension skills, as well as the ability to adapt to new processes and policies as needed.

Responsibilities

• Respond to inbound and make outbound calls to customers
• Ensure customer satisfaction through meticulous issue tracking
• Collaborate with internal teams to resolve customer complaints and concerns
• Develop and maintain a thorough understanding of Neksjob's products and services
• Maintain accurate records of customer interactions and issue resolutions

Requirements

• At least 3-6 months of BPO experience
• For no BPO experience, must be a college graduate
• Excellent listening and comprehension skills
• Very good communication skills in English and Filipino
• Quick learner and able to adapt to new processes and policies as needed
• Willing to work on a shifting schedule, and on weekends and holidays
• Knowledgeable in Microsoft applications: Word, Excel



  • Baguio City, Cordillera, Philippines NMS Philippines Full time

    About the Role:We are seeking a skilled Marketing Specialist to join our team. The ideal candidate will have excellent communication skills and a proven track record of delivering successful marketing campaigns.Key Responsibilities:Develop and execute marketing strategies to reach target audiencesCollaborate with cross-functional teams to achieve business...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly motivated Customer Support Specialist to join our team at Neksjob. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and professional manner.Develop and...


  • Baguio City, Cordillera, Philippines Aureus Manpower & Consultancy Corp. Full time

    At Aureus Manpower & Consultancy Corp., our Client Service Specialist will be trained on the technical aspects of the visa process and procedures, focusing on Customer Service and Social Media marketing. This role is ideal for individuals who can effectively communicate with prospective applicants and their families, guiding them through the process of...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job Title: Customer Support SpecialistAt Neksjob, we are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    {"h1": "Contract Processing Specialist", "p": "At Neksjob, we are seeking a highly organized and detail-oriented Contract Processing Specialist to join our team. This role is responsible for managing the lifecycle of contracts, ensuring accuracy, compliance, and timely processing. ", "ul": ["Review incoming contracts for completeness and compliance with...

  • Logistics Specialist

    4 weeks ago


    Baguio City, Cordillera, Philippines E-TUR LOCAL MANPOWER SERVICES Full time

    Job SummaryWe are seeking a skilled Logistics Specialist to join our team at E-TUR LOCAL MANPOWER SERVICES. As a key member of our delivery team, you will be responsible for ensuring timely and efficient delivery of our clients' orders.Key Responsibilities:Deliver orders to clients in a professional and courteous mannerEnsure orders are properly fulfilled...


  • Baguio City, Cordillera, Philippines Interlink Global Talent Full time

    Residential Appeal Specialist OpportunityWe are seeking a highly organized and detail-oriented Residential Appeal Specialist to support our clients through the residential appeal process. This role requires a strong ability to manage a high volume of data, conduct thorough research, and assist in the preparation of legal documents.Key...


  • Baguio City, Cordillera, Philippines NMS Philippines Full time

    Job Title: Content Review SpecialistAs a Content Review Specialist at NMS Philippines, you will play a crucial role in ensuring that all content meets the client's guidelines and quality standards. Your primary responsibility will be to monitor and review content on social media platforms, conducting regular assessments and audits to ensure compliance with...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Duties/Responsibilities:As a Client Service Representative at Neksjob, you will be responsible for handling incoming and outgoing calls in a call center environment. This may involve customer service, sales calls, product instructions, and billing inquiries. Your role may also entail taking orders, addressing customer complaints, and providing information to...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    Customer Support Specialist for SEO ServicesWe are seeking a highly skilled Customer Support Specialist for our SEO Services team. As a key member of our customer support team, you will play a vital role in ensuring the satisfaction and success of our clients within the SEO industry.Key Responsibilities:Provide prompt and effective assistance to customers...

  • Paralegal Specialist

    4 weeks ago


    Baguio City, Cordillera, Philippines Interlink Global Talent Full time

    Residential Appeal SpecialistWe are seeking a highly organized and detail-oriented individual to support our clients through the residential appeal process.Key Responsibilities:Docketing and Scheduling: Manage the docketing of upcoming residential appeals, ensuring that all deadlines are tracked and met.Research: Conduct in-depth research to gather...


  • Baguio City, Cordillera, Philippines Work Services Full time

    Job DetailsWork Services is seeking a qualified Client Service Representative to join our team in BaguioQualificationsCollege graduates are welcome to applyAt least 6 months BPO experienceAmenable to work on-siteGood communication skillsJob TypesPermanent, fresh graduatesSalaryUp to Php25,000.00 per month


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.Job DescriptionWe're seeking a highly...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, dedicated to providing exceptional quality and building unshakable trust. We're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines Cyberbacker Careers Full time

    Career Opportunities:- Job Summary: We are seeking a skilled and dedicated individual to join our team as a Cyber Operations Specialist. This role involves providing top-notch administrative support to our clients, ensuring seamless day-to-day operations.- Key Responsibilities:• Transcription services for clients• Preparation of paperwork and scheduling...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job Summary:At Neksjob, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing top-notch service to our clients. About the Role:We're seeking a highly skilled and motivated individual with excellent communication skills to join our team. The ideal...


  • Baguio City, Cordillera, Philippines Technodream Web Design Inc. Full time

    About UsWe are Technodream Web Design Inc., a dynamic company looking for highly skilled customer support representatives to join our team.Job OverviewThis is an onsite job located in Baguio, and we require at least 6 months of BPO experience. The ideal candidate will possess good communication skills and the ability to identify and assess customers' needs...


  • Baguio City, Cordillera, Philippines Neksjob Full time

    Job Summary:The Contract Processing Specialist is responsible for managing the lifecycle of contracts, ensuring accuracy, compliance, and timely processing. This role involves coordinating with various departments to facilitate contract approvals and maintain organized documentation.Key Responsibilities:Review incoming contracts for completeness and...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a BPO company with a legacy spanning 22 years, committed to delivering exceptional quality and building trust with our clients. We're not just a BPO company – we're your partners in success, dedicated to finding the perfect match between talent and the organizations we support.What We're Looking ForWe're seeking a...


  • Baguio City, Cordillera, Philippines EFlexervices Full time

    About eFlexerviceseFlexervices is a 23-year-old BPO company that has perfected the art of delivering exceptional quality and building unshakeable trust. We're not just a BPO company – we're your partners in success, committed to finding the perfect match between talent and our clients.Our ApproachWe don't just invest in work; we invest in people,...