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Customer Experience Leader

1 week ago

Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time

Job Description

  • We are seeking an experienced Service Delivery Lead to join our team in Manila, Philippines.
  • The successful candidate will be responsible for overseeing and managing service delivery, ensuring excellent customer service delivery of all technology solutions and products to clients.
  • This role involves effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client.