Tech Support Specialist

7 days ago

Rizal, Philippines beBeeSupport Full time $7,200 - $7,800
Technical Support Role

We are seeking a highly skilled Technical Support Consultant to join our team. As a Technical Support Consultant, you will be responsible for providing exceptional technical support via calls, chats, and emails.

Your primary objective will be to resolve support inquiries of various difficulties, gather data to ensure the required technical information is collected to resolve even more complex tickets, and maintain working knowledge of our client's products and services.

You will also be expected to securely work with customers' sensitive information, communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues, and ensure customers' satisfaction with any interaction.

Key Responsibilities:
  • Provide exceptional technical support via calls, chats, and emails
  • Resolve support inquiries of various difficulties
  • Gather data to ensure the required technical information is collected to resolve even more complex tickets
  • Maintain working knowledge of our client's products and services
  • Securely work with customers' sensitive information
  • Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues
Requirements:
  • Excellent English communication skills (at least C1 for both spoken and written)
  • Prior experience in tech support, desktop support, or a similar role is a must
  • Strong troubleshooting and problem-solving skills, attention to detail
  • Basic understanding of networking (VPN/firewall/Amazon/Azure services, network as a service, cloud networking) is a must
  • Basic understanding of cybersecurity, working experience with ISP
  • Customer-oriented and responsible attitude
Benefits:
  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation

This is an excellent opportunity for individuals who are passionate about the world of tech and are looking to thrive in a multicultural and multilingual environment while enjoying their home office.

  • Tech Support Specialist

    7 days ago

    Rizal, Philippines beBeeSupport Full time ₱500,000 - ₱800,000

    Job OverviewWe are seeking a highly skilled and detail-oriented Tech Support Specialist to provide front-line customer support for our organization. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in troubleshooting technical issues.Key Responsibilities:Respond to customer inquiries via phone and...

  • Tech Support Expert

    7 days ago

    Rizal, Philippines beBeeSupport Full time $40,000 - $80,000

    Technical Support Specialist Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support via calls, chats, and emails. You will also resolve support inquiries of various difficulties, gather data to ensure the required technical...

  • Tech Support Specialist

    7 days ago

    Rizal, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,800,000

    Job OpportunityWe are seeking a highly skilled professional to join our team as a Technical Support Representative.Your primary goal will be to provide technical assistance via phone, chat, or email to customers experiencing technical issues with our products or services.You will be responsible for troubleshooting hardware, software, and connectivity...

  • Tech Support Professional

    7 days ago

    Rizal, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    Job Title: Tech Support ProfessionalJob Description:We are seeking an experienced and skilled Tech Support Professional to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and assistance to our end-users.You will troubleshoot and resolve IT issues promptly and effectively, ensuring minimal...

  • Tech Support Professional

    7 days ago

    Rizal, Philippines beBeeIT Full time ₱3,500,000 - ₱5,000,000

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our technology systems.

  • Tech Stack Integration Specialist

    7 days ago

    Rizal, Philippines beBeeTroubleshooting Full time ₱65,000 - ₱85,000

    Job DescriptionWe are seeking a skilled professional to support the success of our accounts and sales reps by handling tech stack related tasks, overseeing systems, and working with marketing teams.This role combines technical administration and sales enablement. If you're skilled in Zapier, enjoy troubleshooting, and thrive in fast-paced environments, this...

  • Customer Support Specialist

    7 days ago

    Rizal, Philippines beBeeTechnical Full time ₱1,800,000 - ₱2,500,000

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional support to our clients.The ideal candidate will have excellent communication skills, strong problem-solving abilities, and experience in tech-centric managed...

  • Virtual Support Specialist

    7 days ago

    Rizal, Philippines beBeeVirtual Full time ₱7,200 - ₱7,800

    Job Title: Virtual Support SpecialistJob Description:We are seeking a highly organized and tech-savvy Virtual Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional administrative assistance to our senior staff.This is a remote position that requires strong communication skills, attention...

  • Tech Support Professional

    7 days ago

    Rizal, Philippines beBeeTechnical Full time ₱600,000 - ₱900,000

    IT Helpdesk Specialist Role OverviewWe are seeking a skilled and customer-oriented IT professional to join our team as an IT Helpdesk Specialist. This is a hands-on technical support role with a strong focus on networking, cross-platform support, and SaaS administration.Key ResponsibilitiesProvide Tier 2/3 technical support to end-users via chat, email,...

  • Business Support Specialist

    7 days ago

    Rizal, Philippines beBeeSpecialist Full time ₱400,000 - ₱800,000

    Job Overview">We are seeking a highly skilled remote support specialist to join our team. In this role, you will provide exceptional support to clients navigating business incorporation, accounting, and compliance in Australia.Main Responsibilities:Resolve customer inquiries via email, live chat, and phone with speed and clarity.Troubleshoot issues related...