Chief Linguistic Quality Expert

1 week ago

Barcelona, Philippines beBeeLanguage Full time ₱1,500,000 - ₱2,000,000

Linguistic Quality Professional

Job Description:

We are seeking a highly skilled linguist to lead our AI Rater Incubation Program. This position ensures that rater guidelines are accurate, usable, and aligned with client goals, focusing on ad relevance projects.

This role combines linguistic expertise, quality management, and client collaboration. You will partner with program managers, data scientists, and raters to translate client goals into clear evaluation standards and ensure consistent, high-quality outputs.

Key Responsibilities:
  • Translate client objectives into actionable rating guidelines.
  • Ensure guidelines reflect what "good quality" means, balancing linguistic rigor and client business needs.
  • Collaborate with clients during pilot phases to refine guidelines and make adjustments based on test outcomes.
  • Create and manage initial test sets to validate guidelines.
  • Review rater performance during pilots, identify error patterns, and adjust standards accordingly.
  • Partner with data scientists to ensure pilots are measurable and data-backed.
  • Act as the quality authority for rater performance, ensuring alignment with guidelines.
  • Develop and deliver training sessions for raters, clarifying complex linguistic or evaluative concepts.
  • Monitor rater consistency and provide structured feedback to raise quality standards.
  • Join client meetings to represent the linguistic quality perspective and ensure alignment.
  • Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
  • Maintain comprehensive documentation of guideline updates, quality frameworks, and training processes.
  • Perform mid-level reporting and analysis on rater performance (e.g., agreement rates, recurring errors).
  • Highlight risks, biases, or ambiguities in guidelines and propose solutions.
  • Continuously refine processes to improve consistency, efficiency, and client satisfaction.

We Offer:

A Competitive Package:
  • Career growth opportunities.
  • Diverse and dynamic work environment.
  • Beneficial perks and incentives.
About Us:

We value innovation, teamwork, and customer satisfaction.

Contact Information:

Please submit your application to [insert contact information].

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