Restaurant Operations Manager

2 days ago


Quezon City, National Capital Region, Philippines Caerus Food Innovation Inc. Full time
Restaurant Manager Job Description

At Caerus Food Innovation Inc., we are seeking a highly skilled and experienced Restaurant Manager to oversee the day-to-day operations of our coffee shop and bistro. The successful candidate will be responsible for ensuring the highest levels of customer service, productivity, and professionalism among our staff.

Key Responsibilities:
  • Oversee the day-to-day operations of the coffee shop and bistro, including staffing, inventory management, and customer service.
  • Ensure compliance with health and safety regulations, sanitation standards, and food handling practices.
  • Monitor sales performance, revenue trends, and expenses to achieve budgetary targets and maximize profitability.
  • Hire, train, and supervise staff to ensure high levels of customer service, productivity, and professionalism.
  • Schedule and manage employee shifts, breaks, and time-off requests to maintain optimal staffing levels.
  • Provide ongoing coaching, feedback, and performance evaluations to support staff development and motivation.
  • Address customer inquiries, concerns, and complaints promptly and effectively to resolve issues and maintain customer satisfaction.
  • Implement strategies to attract new customers and retain existing ones through promotions, events, and loyalty programs.
  • Analyze financial reports and key performance indicators to identify opportunities for improvement and cost-saving measures.
  • Develop and implement processes and procedures to streamline workflows and improve operational efficiency.
  • Foster a positive work environment and culture that promotes teamwork, collaboration, and continuous improvement.
  • Conduct regular inspections of the premises, equipment, and facilities to maintain cleanliness, hygiene, and safety standards.

BENEFIT: FREE MEAL



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