Consumer Loan Account Handler

7 days ago


Taguig, National Capital Region, Philippines RCBC Full time

Remedial Account Officer

We are seeking a highly motivated and results-driven individual to fill the position of Remedial Account Officer. In this role, you will be responsible for managing delinquent consumer loan accounts through timely, efficient and effective telephone and field collection, asset recoveries and/or other forms of loan resolution.

Responsibilities:

  • Manage delinquent consumer loan accounts from 61-90 days past due and above.
  • Develop and implement effective collection strategies to mitigate, reduce and resolve Past Due Loans (PDL) and Non-Performing Loans (NPL).
  • Collaborate with internal stakeholders to ensure seamless communication and coordination throughout the loan lifecycle.

Qualifications:

  • Bachelor's degree in Business Management or a related field.
  • Experience in handling past due consumer loans from early bucket to litigation.
  • Excellent communication and negotiation skills.


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