Vehicle Technical Specialist

3 days ago

San Fernando, Central Luzon, Philippines beBeeAutomotive Full time ₱500,000 - ₱700,000

A Vehicle Technical Assistance Agent is a key player in the automotive industry, providing expert support to dealer technicians.

Key Responsibilities
  • Technical Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat.
  • Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions.
  • Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system.
  • Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements.
  • Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training.
  • Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction.
Qualifications
  • Education: 2-4 year Automotive Technology program (certificate or degree) preferred, or equivalent job experience.
  • Certifications: State or ASE Certified.
  • Experience: Minimum 2 years of hands-on experience as an Automotive Technician (dealership preferred).
  • Skills: Expert understanding of vehicle systems, diagnostics, and repair processes. Extensive experience with electric vehicle, infotainment, and hybrid technologies are a plus.
  • Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions.
  • Problem-Solving: Ability to think critically and provide effective solutions under pressure.
  • Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and/or other relevant applications.
  • Customer Service Orientation: Commitment to delivering exceptional service and maintaining positive customer relationships.

We prioritize flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We foster an inclusive environment where everyone can thrive.

Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Manufacturing and Customer Service
Industries
  • Consumer Services

  • Vehicle Maintenance Specialist

    6 days ago

    San Fernando, Central Luzon, Philippines beBeeMaintenance Full time ₱250,000 - ₱500,000

    Vehicle Maintenance SpecialistWe are seeking a highly skilled Vehicle Maintenance Specialist to join our team.The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment. They will be responsible for conducting vehicle preventive maintenance services, driving sales and profitability, and...

  • Automotive Body Repair Specialist

    7 days ago

    San Fernando, Central Luzon, Philippines beBeeAutomotive Full time ₱3,000,000 - ₱5,000,000

    We are currently seeking a skilled Automotive Body Repair Specialist to join our team. The ideal candidate will possess strong technical expertise, excellent communication skills, and a customer-focused attitude.Job Requirements:The successful applicant will have a minimum of 5 years' hands-on experience in automotive body repair.They should be proficient in...

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱2,000,000 - ₱3,250,000

    Job Title: Technical Support SpecialistWe are seeking a highly motivated and customer-focused individual to join our Helpdesk team as a Technical Support Specialist.This role will primarily focus on providing first-level technical support to our global workforce during night shift hours.

  • Technical Support Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerFocused Full time ₱1,000,000 - ₱1,200,000

    Job OverviewWe are seeking skilled and customer-focused technical support specialists to provide technical assistance and troubleshooting support for various clients across industries. This is an excellent opportunity to develop your technical expertise while delivering exceptional customer experiences.

  • Technical Operations Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱900,000 - ₱1,200,000

    IT Support SpecialistWe are seeking a highly skilled IT professional to fill this role. As a technical operations specialist, you will provide remote support and assistance with network maintenance, troubleshooting, modifications, and upgrades of all facilities.Key Responsibilities:Provide technical support for various platforms including Microsoft Windows,...

  • Technical Hardware Specialist

    4 days ago

    San Fernando, Central Luzon, Philippines beBeeHardware Full time ₱500,000 - ₱750,000

    Technical Specialist Role OverviewThis is a technical specialist role that requires expertise in hardware and Windows Operating Systems.Key Responsibilities:Perform regular maintenance checks on hardware equipment to ensure optimal performance. Troubleshoot, repair, and replace defective hardware components within specified response times.Provide...

  • Technical Help Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱509,000 - ₱636,199

    Job Opportunity: IT Support SpecialistWe are seeking an experienced IT Support Specialist to fill a key role in our organization. The ideal candidate will possess a strong technical background and excellent communication skills.Main Responsibilities:Provide technical assistance to employees via various channels, including phone, email, or in-person...

  • Technical Support Specialist

    1 week ago

    San Fernando, Central Luzon, Philippines Connext Global Solutions Inc Full time $40,000 - $60,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Technical Support Specialist who will be working with Connext's Client in the United...

  • Technical Resolution Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeTroubleshooter Full time $50,000 - $70,000

    Job OverviewA career as a Technical Support Specialist offers the opportunity to bridge customer and technical worlds, ensuring timely and accurate resolutions. You will be responsible for handling escalated support tickets through various channels, troubleshooting technical issues using internal tools, logs, and APIs.This role involves collaborating with...

  • Technical Support Specialist

    3 days ago

    San Fernando, Central Luzon, Philippines beBeeSupport Full time ₱1,200,000 - ₱2,000,000

    Job Description:We are seeking a talented and customer-focused individual to join our team as a Technical Support Specialist. In this role, you will be responsible for delivering exceptional technical support to our customers, including Neobanks and MFIs.You will work closely with our existing team of Support Specialists to assist clients with product...