Concentrix Virtual Process Representative

3 weeks ago


Cebu City, Central Visayas, Philippines ATech Sourcing Solutions Inc. Full time

ATech Sourcing Solutions Inc. is seeking a highly skilled Concentrix Virtual Process Representative to join our team. As a Concentrix Virtual Process Representative, you will be responsible for delivering exceptional customer support to clients of top brands. Your key responsibilities will include:

• Responding to incoming customer calls and resolving their inquiries or requests in a timely and professional manner

• Managing customer requests and ensuring that they are handled appropriately

• Developing and maintaining accurate customer files

• Utilizing Concentrix and client-based tools and applications to manage customer interactions

• Providing a high level of service to customers in a friendly, confident, and informed manner

Requirements:

• High school diploma or equivalent with a diploma

• Excellent English communication skills

• Strong customer service, problem-solving, and multitasking skills

• Proficiency in computer applications

• Ability to start immediately

Offer:

• Competitive salary up to 25k

• Allowances and performance incentives

• Leave credits and insurance coverage

• Career development and advancement opportunities

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at ATech Sourcing Solutions Inc.



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