Concentrix Virtual Process Representative
3 weeks ago
ATech Sourcing Solutions Inc. is seeking a highly skilled Concentrix Virtual Process Representative to join our team. As a Concentrix Virtual Process Representative, you will be responsible for delivering exceptional customer support to clients of top brands. Your key responsibilities will include:
• Responding to incoming customer calls and resolving their inquiries or requests in a timely and professional manner
• Managing customer requests and ensuring that they are handled appropriately
• Developing and maintaining accurate customer files
• Utilizing Concentrix and client-based tools and applications to manage customer interactions
• Providing a high level of service to customers in a friendly, confident, and informed manner
Requirements:
• High school diploma or equivalent with a diploma
• Excellent English communication skills
• Strong customer service, problem-solving, and multitasking skills
• Proficiency in computer applications
• Ability to start immediately
Offer:
• Competitive salary up to 25k
• Allowances and performance incentives
• Leave credits and insurance coverage
• Career development and advancement opportunities
If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at ATech Sourcing Solutions Inc.
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