Banking Operations Specialist
1 month ago
About Us: At J-K Network Services, we are a leading provider of exceptional customer care solutions for the banking industry. With over 30 years of experience in the Philippines, we have established ourselves as a trusted partner for businesses and institutional clients across various markets.
Job Title: Banking Operations Specialist - Makati City
Estimated Salary: PHP 34,000 - PHP 38,000 per month (dependent on experience)
Responsibilities:
- To provide outstanding customer service and support to commercial banking clients
- Comply with banking regulations while meeting the needs of customers
- Handle initial contacts by phone for clients requiring prompt maintenance and servicing
- Work with stakeholders to address client issues
- Perform other tasks as assigned by management
Requirements:
- At least 2-3 years of call center experience
- Able to work in a shifting schedule
- Available for face-to-face interviews
- Willingsness to undergo on-site training
Benefits:
- HMO coverage with 2 dependents
- Retirement plan
- Medical reimbursement
- Insurance coverage
- 30 leave credits per year
Recruitment Process:
- Assessment (face-to-face)
- HR Screening (phone)
- Operations Interview (face-to-face)
- Reference Check
- Job Offer
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