Banking Operations Associate

6 days ago


Makati City, National Capital Region, Philippines V-Call Center Link (VCCLink), Inc. Full time

Looking for a rewarding career in customer support? V-Call Center Link (VCCLink), Inc. is seeking a skilled Banking Operations Associate to join our team.

We offer a competitive salary of PHP 25,000 - PHP 30,000 per month, depending on experience and qualifications.

About the Role:

  • As a Banking Operations Associate, you will be the primary point of contact for customers, providing exceptional support and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat, ensuring timely and accurate resolutions.
  • Collaborate with internal teams to resolve complex issues and provide seamless customer experiences.
  • Maintain accurate records of customer interactions and update systems accordingly.

Requirements:

  • 1-2 years of experience in customer-facing roles, preferably in banking or finance.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • A high school diploma or equivalent is required; a bachelor's degree in a related field is an asset.

We offer a dynamic work environment, opportunities for growth and development, and a competitive benefits package, including health insurance, paid time off, and more.



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