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Senior Network Operations Center Manager
1 week ago
Job Description
The T3 Network Support Engineer will be responsible for providing Tier 3 level support to CallTek's global network infrastructure.
Main Responsibilities- Network Support: Provide Tier 3 level support to CallTek's global network infrastructure.
- Incident Management: Lead post-incident reviews and present findings to management with actionable recommendations for improvement.
- Cross-Functional Collaboration: Collaborate with engineering teams to design and implement network solutions that enhance overall network performance.
- Documentation: Develop and maintain comprehensive documentation of network configurations, processes, and troubleshooting guides.