Community Cybersecurity Advocate

7 days ago


Rizal, Philippines beBeeEngineer Full time ₱800,000 - ₱1,200,000

About the Role

We're looking for a highly motivated and passionate individual to join our team as a Community Support Engineer. As a key member of our support team, you will play a vital role in providing exceptional customer support through online platforms.

Key Responsibilities:

  • Proactively engage with customers on our online community platform to resolve queries and provide timely responses.
  • Act as a brand ambassador for our company, conveying our values and personality through all online communications.
  • Deflect support cases by resolving customer queries on social media platforms such as Reddit and Twitter.
  • Moderate and verify community content to ensure technical accuracy and quality.
  • Collect and relay valuable user feedback to drive product and documentation improvement.

About You

To be successful in this role, you'll need excellent verbal and written communication skills, strong technical knowledge, and a passion for cybersecurity. You'll also have experience working with various social media platforms and a proven track record of delivering exceptional customer support.

The Benefits

  • Remote-first working model, allowing you to work from anywhere in the world.
  • A global community of like-minded individuals who share your passion for cybersecurity.
  • Opportunities for professional growth and development within a dynamic and innovative organization.
  • An inclusive and diverse workplace culture that values equality and respect for all employees.

How to Apply

If you're passionate about cybersecurity and dedicated to providing exceptional customer support, we'd love to hear from you Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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