Medical Documentation Coordinator

16 hours ago


Cebu City, Central Visayas, Philippines Med Supply US Full time
Medical Documentation Coordinator

Med Supply US is a leading provider of durable medical equipment, specializing in continuous glucose monitors and catheters. Our team is dedicated to enhancing the quality of life for patients with chronic medical conditions by offering top-tier products and exceptional service.

Key Responsibilities:
  • Initiate and manage outbound calls to healthcare providers to request and obtain required documentation for CGM shipments.
  • Respond to inbound calls from providers, addressing any questions or concerns related to the documentation process.
  • Ensure all documentation is accurate, complete, and promptly submitted to facilitate timely patient care.
  • Maintain clear and organized records of all communication and documentation requests.
  • Build and maintain positive relationships with healthcare providers to streamline the documentation process.
  • Collaborate with internal teams to ensure the smooth processing and delivery of CGMs to patients.
Qualifications:
  • Proven experience in a similar role, such as medical documentation specialist or healthcare coordinator.
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with healthcare professionals.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a remote environment.
  • Proficiency with remote work tools and systems, including CRM platforms and communication software.
  • Ability to work independently and remain motivated while working remotely.


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