Customer Service Representative
2 weeks ago
About the Role:
">We are seeking a highly motivated and customer-focused Service Crew to join our team at the Lonely Owl Premier Café in Quezon City. As a key member of our staff, you will be responsible for delivering exceptional customer service, taking orders accurately, and ensuring a positive dining experience for all our patrons.
">About the Job:
">This is a full-time position that requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. You will be handling customer inquiries, resolving complaints, and working closely with kitchen staff to ensure smooth operations.
">Key Responsibilities:
">- ">
- Providing excellent customer service by greeting customers, taking orders accurately, and responding to their needs promptly.">
- Taking orders correctly and delivering food and beverages efficiently while maintaining high standards of quality and presentation.">
- Processing payments through the point-of-sale system and handling cash transactions responsibly.">
- Maintaining the cleanliness and organization of the dining area, including clearing tables, cleaning spills, and arranging seating.">
- Addressing customer inquiries, resolving complaints, and ensuring customers have a positive dining experience.">
Requirements:
">- ">
- A high school diploma or equivalent.">
- Previous experience in a café, restaurant, or fast-food setting (preferred but not required).">
- Strong communication and interpersonal skills.">
- Ability to work in a fast-paced environment and handle multiple tasks.">
- Basic math skills for cash handling.">
- A positive attitude, friendly demeanor, and willingness to learn.">
- Ability to stand for long periods and work flexible hours, including weekends and holidays.">
Compensation:
">The estimated salary for this role is around 25000 - 32000 PHP per month, depending on experience and qualifications.
">About Us:
">The Lonely Owl Premier Café is a vibrant and dynamic workplace that values teamwork, customer satisfaction, and employee growth. We offer a supportive and inclusive environment where our staff can develop their skills and reach their full potential.
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