Customer Data Information Specialist

20 hours ago

Iloilo City, Western Visayas, Philippines beBeeDataManagement Full time ₱72,000 - ₱84,000
Job Title

We are seeking a Data Management Specialist to join our team.

About the Role

The successful candidate will be responsible for managing customer data, ensuring compliance with global data privacy laws and standards. The role involves working closely with stakeholders to understand business needs and develop efficient data management processes.

Key Responsibilities
  • Data Process Management:
  • Develop and implement data management strategies to support marketing and analytics activities.
  • Work with teams handling customer data to streamline data flow and usage from CRM systems to campaigns and projects.
  • Provide solutions to simplify complex processes and roadblocks between teams.
  • Deliver enhancements to data extraction and reporting in Salesforce and other CRM systems as needed.
  • Data Governance:
  • Ensure data integrity by adhering to global data privacy laws and standards.
  • Develop local policies in adherence to regional policies.
  • Data maintenance: flag inaccuracies on customer information.
  • Conduct studies on Do Not Call Register and Do Not Mail lists.
  • Presentation reports to summarize activities on data analysis.
  • Marketing Data List Extractions & Segmentation:
  • Assess data requirements to manage accurate lists for marketing campaigns and customer insights.
  • Handle imports and exports of data from Salesforce and show registration system to campaign platforms.
  • Design reports and queries for campaign marketing channels.
  • Refreshing lists for campaign activity as required.
  • Demonstrate actions to validate data and reduce duplications.
  • Work with data teams to identify segmentation opportunities.
Requirements
  • Intermediate skills on MS Office, Expert with Microsoft Excel.
  • Experience in data management and processes in Salesforce and Oracle Business Intelligence or similar tools.
  • Understanding of data gathering, inspecting, cleansing, transforming, and modeling techniques.
  • General knowledge on GDPR and other data privacy laws globally.
  • Keen attention to detail.
  • Strong analytical capabilities.
  • Excellent presentation skills.
  • Proven stakeholder management.
  • Excellent communication skills.
  • Proven time and project management skills.
  • Impeccable work ethics.
  • Bachelor's degree holder.
  • At least 3 years of relevant experience.
  • Experience dealing with various stakeholders in a global perspective.
About Us

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation, please let us know.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer.

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